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Welcome UCare Providers
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Welcome to UCare's Provider Portal

Important:

Click here for the legacy portal.

UCare has decided to postpone the retirement of the legacy Provider Portal from June 17 until a future date. We will update this message once a new retirement date is determined.

Although the legacy portal will remain open longer, providers are encouraged to use the new Provider Portal.

Provider Portal Administrators (Admin) without access to the new portal should request access through the link below. Once approved, Admins will receive an email to activate their account and login to the new portal. Portal Users who need access to the new Provider Portal should contact their organization’s Admin.

The UCare Provider Portal allows you to:

  • Access explanation of payments  
  • View claim status
  • Complete the online Provider Claim Reconsideration Form
  • Look up member eligibility  
  • Check authorization status
  • Send a secure message to the Provider Assistance Center

Need help?

Request Admin Access

IMPORTANT NOTE: UCare does not authorize Provider Admin access in the UCare Provider Portal to third-party billers. If you are a third-party biller, you will need to request access from the organization’s Provider Admin.

Questions? Contact the Provider Assistance Center 

Phone (local): 612-676-3300
Phone (toll free): 1-888-531-1493 
Hours: 8 am - 5 pm, Monday through Friday