Job Aids and Resources
Helpful Tools
All Products
2024 Benefits by Condition (Revised 10/24/2024)
Assessment Timelines (New 6/23/2022)
Behavioral Health Home (BHH) Job Aid (New 12/18/2023)
Certified Languages International Interpreting Service Delegate Instructions
Certified Languages International Interpreting Services Pre-Scheduling Instructions (Revised 11/1/2023)
Housing Stabilization Services (Revised 4/19/2024)
ICBS Job Aid (New 11/15/2023)
In-Person Assessment Methods Decision Tree (Revised 12/5/2023)
Keep Your Coverage program referral guide (New 5/23/2024)
Medicare/Medicaid: Coordination of Benefits Visio (Revised 2/19/2024)
Member Engagement Strategies Job Aid (New 2/7/2023)
Mental Illness Resource Guide
MnCHOICES Guidance (Revised 10/30/2024)
Reconciling Enrollment Roster Job Aid (Revised 11/26/2024)
SMART Carte (Revised 1/20/2023)
SMART Goals (Revised 10/29/2024)
Transition of Care Scenarios (Revised 11/4/2024)
Transportation - Medical Job Aid (Revised 4/10/2024)
Connect/Connect + Medicare
Assessment Checklist MnCHOICES (Revised 12/3/2024)
In-Person Assessments Job Aid (New 10/24/2023)
Letters Guide (Revised 11/13/2024)
Monthly Activity Log (Revised 11/20/2024)
New Member Process Flow (Revised 9/30/2024)
Transfer Member Process Flow (Revised 9/30/2024)
New Hire Training Guide (Revised 7/12/2024)
Transfer Health Risk Assessment Job Aid (New 2/9/2024)
MSC+/MSHO
Assessment Checklist MnCHOICES (Revised 12/3/2024)
Collaborative Care Plan Instructions
Homemaker Service Job Aid (Revised 10/31/2024)
In-Person Assessments Work Flow (New 10/24/2023)
In-Person Assessments Job Aid (New 10/24/2023)
Letters Guide (Revised 11/13/2024)
Monthly Activity Log (Revised 11/20/2024)
Moving Home Minnesota (Revised 5/2/2022)
New Hire Training Guide (Revised 10/22/2024)
New Member MnCHOICES Process Flow (New 9/1/2024)
Relocation Service Coordination Work Flow
Transfer Member Assessment Decision Tool (New 9/25/2024)
Transfer Member Job Aid (New 9/9/2024)
Transfer Member MnCHOICES Process Flow (New 9/1/2024)
Dental: Locate dental providers via UCare’s Dental Connection
Interpreter Service Agencies: Look up via UCare’s Provider Manual, search Contracted Interpreter Services
Mental Health and Substance Use: Find in-network and specialty care mental health and substance use providers via UCare’s Access and Triage Line
Mobile Dental: Schedule UCare’s mobile dental bus
UCare Drug Lists: Search the list of covered drugs (formulary)
UCare Pharmacy: Search for pharmacies by name
UCare Places: Search for the name of a health care facility such as, hospitals, clinics, home health care, hospice or urgent care
UCare Providers: Search for a specific health care provider such as, a doctor, specialist