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Mental Health and Substance Use Disorder Services

Access the right resources and care

At UCare, we offer mental health and substance use support to members of all ages — at no additional cost. We can help find resources for you or your loved one and connect you to support and services, including case management, counseling, individual and group therapy and community resources. We’ll also connect you with services and support that are specific to your individual needs and culture. Let us help you on your wellness journey by contacting our team through the UCare Triage Line with your mental health or substance use concerns.

Get help through the UCare Triage Line

Our mental health and substance use team will provide support for you or a loved one through our triage line at no additional cost to you. If you need help finding resources, scheduling appointments, meeting your health goals or other mental health needs, you can reach out in two ways:

Call 612-676-6533 (TTY 1-800-688-2534) or toll-free at 1-833-276-1185 from 8 am – 5 pm, Monday – Friday: An after-hours line is available outside of business hours and on weekends

or

Fill out a short form to let us know how we can help you find the right services

Connect with our team

Do you need help now?

Mental health and substance use concerns are manageable, but the path to wellness can be confusing and hard. We can help you better understand the range of services available and help get you there. Call our mental health and substance use support team through our triage line at 612-676-6533 if you or someone you love is experiencing the following:

 
Mental Health Substance use
  • Sleeping too much or not enough
  • Eating too much or not at all
  • Struggling at school or work
  • Changes in emotions and mood swings
  • Thinking about suicide or death
  • Overusing substances like alcohol or drugs
  • Unable to stop or use less alcohol or drugs
  • Continuing to use alcohol or drugs no matter the consequences
  • Feeling bad physically when you try to quit or cut down on using alcohol or drugs

 

If you’re experiencing an emergency, please call 911.

Mental health case management

Our mental health and substance use case management program provides comprehensive support to UCare members of all ages with mental health or substance use concerns. Case managers work with you, your caregivers and providers to ensure you get the best care. This includes assisting you with transitions of care, connecting you to specialty services and referrals, providing general support and more to meet your health and wellness goals. We can also help with a hospitalization or if you need extra care for any reason during challenging times.

Case management for adults

Case management for children and adolescents

Additional resources

These resources can help you or a loved one with mental health and substance use concerns.

988 Suicide & Crisis Lifeline

Free and confidential support for people in distress
Call 988 | Veterans, press 1; En Espanol, press 2
Text 988 or MN to 741741

BlackLine

Free support for Black, Brown, and Indigenous communities
Call or text 1-800-604-5841

LGBT National Hotline

Free and private support focused on sexual orientation or gender identity and expression issues
Call 1-888-843-4564

Minnesota Farm and Rural Helpline 

Confidential support for farmers and rural communities
Call 1-833-600-2670
Text FARMSTRESS to 898211

National Domestic Violence Hotline

Free support for victims of sexual assault and harassment, domestic and dating violence, and more
Call 1-800-799-SAFE (7233)
Text 88788

SAMHSA

Free and confidential support for those facing mental health and/or substance use concerns
Call 1-800-662-HELP (4357)