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Customer Service

Call a customer service representative with questions about your plan or coverage.

Find your plan below to connect with us

If you are unsure what plan you have, check the customer service number located on the back of your member ID card.

Individual & Family Plans Customer Service

Local: 612-676-6600
Toll-free: 1-877-903-0070
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 6 pm, Monday – Friday

Note: Individual & Family Plans — Easy Compare Plan members can use this number also.

Individual & Family Plans with M Health Fairview Customer Service

Local: 612-676-6609
Toll-free: 1-877-903-0069
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 6 pm, Monday – Friday

UCare Medicare, UCare SeniorSelect Customer Service

Local: 612-676-3600
Toll-free: 1-877-523-1515
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 8 pm, seven days a week

EssentiaCare Customer Service

Local: 218-722-4915
Toll-free: 1-855-432-7025
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 8 pm, seven days a week

UCare Your Choice Customer Service

Local: 612-676-6526
Toll-free: 1-833-951-3183
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 8 pm, seven days a week

UCare Medicare Group Customer Service

Local: 612-676-6840
Toll-free: 1-877-447-4385
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 8 pm, seven days a week

UCare Medicare Supplement Customer Service

Toll-free: 1-800-221-6930
7:30 am – 5 pm, Monday – Friday

UCare Connect Customer Service

Local: 612-676-3395
Toll-free: 1-877-903-0061
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 5 pm, Monday – Friday

PMAP, MnCare, Minnesota Senior Care Plus (MSC+) Customer Service

Local: 612-676-3200
Toll-free: 1-800-203-7225
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 5 pm, Monday – Friday

UCare's Minnesota Senior Health Options (MSHO) Customer Service

Local: 612-676-6868
Toll-free: 1-866-280-7202
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 8 pm, seven days a week

UCare Connect + Medicare Customer Service

Local: 612-676-3310
Toll-free: 1-855-260-9707
TTY: 612-676-6810
Toll-free: 1-800-688-2534

8 am – 8 pm, seven days a week

UCare Health Ride (Transportation)

Local: 612-676-6830
Toll-Free: 1-800-864-2157
7 am – 8 pm, Monday – Friday

Access your online member account

Log in to view claims, change clinics, and see personal information about your plan.

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To Report a Compliance Issue or Fraud, Waste or Abuse

1-877-826-6847 toll-free
compliance@ucare.org