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Customer Service

To call a Customer Service representative with questions about your plan or coverage, find your plan below. If you are unsure what plan you have, check the back of your member ID card.

Individual & Family Plans Customer Service

8 am – 6 pm, Monday – Friday

Individual & Family Plans with M Health Fairview Customer Service

8 am – 6 pm, Monday – Friday

UCare Medicare, UCare SeniorSelect Customer Service

8 am – 8 pm, seven days a week

UCare Medicare with M Health Fairview & North Memorial Customer Service

8 am – 8 pm, seven days a week

EssentiaCare Customer Service

8 am – 8 pm, seven days a week

UCare Your Choice Customer Service

8 am – 8 pm, seven days a week

UCare Medicare Group Customer Service

8 am – 8 pm, seven days a week

UCare Connect Customer Service

8 am – 5 pm, Monday – Friday

PMAP, MnCare, Minnesota Senior Care Plus (MSC+) Customer Service

8 am – 5 pm, Monday – Friday

UCare's Minnesota Senior Health Options (MSHO) Customer Service

8 am – 8 pm, seven days a week

UCare Connect + Medicare Customer Service

8 am – 8 pm, seven days a week

UCare Health Ride (Transportation)


Local: 612-676-6830

Toll-Free: 1-800-864-2157
7 am – 8 pm, Monday – Friday

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To Report a Compliance Issue or Fraud, Waste or Abuse

1-877-826-6847 toll free
compliance@ucare.org