Meet the de‑complicators
We pride ourselves on being the go-to source for friendly, helpful advice on health plans.
The people power behind your health plan
Have you seen people in blue T-shirts zooming around on a 5‑person bike? That’s us, the de‑complicators! We're the people powered team working to make health plans simpler. We’ll help you find the best plan to fit your life and budget. And when you become a UCare member, we’ll make sure you get the most out of your benefits.
Riding near and far to answer your questions
Our employees de-complicate, advocate and always go the extra mile to help our members.
Our UCare teams have been helping people from Andover to Zumbrota, Northfield to Cloquet with their questions about Medicare, Medicaid (Medical Assistance) and Individual & Family Plans. Along the way they found out a whole lot about what members want...and about great teamwork.
“I’ve been working at UCare for more than 20 years. We put the members' needs first, regardless of whether they ultimately get health coverage through us or another resource.”
Carla F.
Exchange Marketing Representative
“Medicare can be complicated. So when someone says to me, ‘that makes sense, it’s not confusing when you put it that way,’ it’s the most rewarding part of my job.”
Debby E.
Medicare Sales Specialist
“I travel to counties in all corners of the state to make sure UCare is meeting the needs of every member in every region.”
Annie H.
County Manager
“I love meeting with county staff — I can gather feedback and work together to ensure our members have the best experience.”
Sharon C.
County Coordinator
“As an accountant for more than 18 years at UCare, I’m here to make sure we stay financially sound for our members for the next 18 years.”
Jim Z.
Senior Accountant
“Lots of people I talk to haven’t needed to shop for a plan before. I get to relieve some stress about the process, so they can feel confident in their health coverage.”
Albert R.
Medicare Sales Specialist
Have a health insurance question?
We’re here for you! The world of health coverage is complicated, whether you’re searching for a health plan or seeking to understand more about the plan you’ve got.
Some common questions we hear are: What health plan options are available to me? What is coinsurance? Do I need a referral to see a specialist? Do I qualify for a Special Enrollment Period? If you’ve got a question, we’ve got an answer. Call a de‑complicator today.
Chat with a Medicare de‑complicator
Our licensed Medicare specialists can answer your questions or walk you through the enrollment process step by step.
Call 612-676-3500
TTY users call 612-676-6810
Chat with an Individual & Family Plan simplifier
Our simplifiers make the process of finding and enrolling in a health plan on your own easier. We’ll help you find the right UCare plan for you.
Call 612-676-6606
TTY users call 612-676-6810
Chat with a Medicaid helper‑outer
If you’ve got questions about what you qualify for, renewing your plan or what your Medicaid options are, we can help.
Call 612-676-3554
TTY users call 612-676-6810